We usually give up to 2 weeks leeway from when SOJO receives your alteration or repair.
SOJO will be in touch with you separately with their expectation of the length of time to get your items back to you.
At O Pioneers we are huge believers in circularity and loving your clothes forever.
That's why we have teamed up with SOJO to bring you seamless and affordable alterations and God Forbid(!) if your item needs a repairjustget in touch and we will see what we can do...
Your O Pioneers items can be properly loved for life, whether thats new items you buy now or ones you have in your wardrobe!
We are covering part of the cost of alterations as part of us standing behind our commitment to 'forever frocks', so it’s only £15 per tweak for example, a shortening of the hem or nipping the waist in.
Simply choose your item, select your service and let our partner SOJO collect and deliver it straight to your door!
Drop us an email with pictures of the reparation needed or pop into our shop (if its possible...) and we can book in repair from here!
After we have assessed damage, we are very happy to cover all costs incurred for any reparations needed.
The secret to fabulous frocks lasting longer begins with finding your perfect fit, caring for your items and then repairing them when the time comes.